🇲🇾 Complete Cloud Communication Solutions for Malaysian Businesses
Solutions

Everything Your Business Needs
to Communicate Better

From cloud PBX to AI-powered WhatsApp agents — CloudPBX.my and Web ASP Sdn Bhd deliver a complete ecosystem of communication tools for Malaysian businesses.

Our Solutions

Pick the Right Solution for Your Needs

Each solution is designed for a specific business need — or combine them all for maximum impact.

MOST POPULAR
Cloud PBX

Cloud PBX — Complete Business Phone System

Replace your traditional PBX with a fully managed cloud phone system. Get enterprise-grade IVR, call recording, mobile apps, AI analytics and local support — starting RM89/month.

IVR Auto-Attendant & Call Routing Free BizCloud Mobile App (iOS & Android) AI CDR Analytics & Reports Multi-branch support
Call Center

Call Center Solution — On-Premise & Cloud

Designed for businesses with higher call volumes. Includes operator panel, wallboard, agent queue management, real-time analytics, and CRM integration for maximum efficiency.

Operator Panel & Live Wallboard Queue SLA Monitoring & Alerts Linkus UC Desktop & Mobile Clients CRM Integration Available
SIP Trunking

SIP Trunking — Connect Your Existing PBX to the Cloud

Already have a PBX? Connect it to our AlienVoIP SIP Trunking network and dramatically reduce your call costs. Prepaid and postpaid plans available — no hardware changes needed.

Malaysia calls from RM0.08/min Works with most existing PBX systems Free installation in KL, Penang, Johor Prepaid & postpaid plans
AI Agent

WhatsApp AI Agent — 24/7 Customer Service Automation

Deploy an AI agent on WhatsApp Business that answers FAQs, qualifies leads, books appointments, and handles customer queries — 24/7, in Bahasa, English, Mandarin, and Tamil.

24/7 automated customer responses Custom knowledge base training Seamless handoff from CloudPBX calls Multi-language support
AI Features

AI-Powered Communication Intelligence

CloudPBX.my integrates AI across your entire phone system — from smart call routing that learns from patterns, to an AI chatbot that lets you query your call data in plain English.

AI CDR Analysis Chatbot Smart adaptive call routing Automated performance insights Predictive analytics
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Virtual Numbers

Virtual DID Numbers — Local Presence Anywhere

Get Malaysian virtual numbers for any state, plus international DIDs in 60+ countries. Build local presence without a physical office — forward calls to any number globally.

Malaysian geographic numbers (KL, Penang, JB) International DID in 60+ countries Forward to any device or number From RM10/month
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Which Solution?

Not Sure Which Solution to Choose?

For SMEs & Startups

Cloud PBX

If you have 4–50 staff and need a professional phone system without hardware costs — Cloud PBX is your answer.

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For High-Volume Customer Service

Call Center Plan

If you have a customer service or sales team handling 50+ calls/day and need queue management and wallboards.

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If You Have an Existing PBX

SIP Trunking

If you already have a working PBX and just want to reduce call costs by connecting to our VoIP network.

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Still not sure? Our team will recommend the right solution for your specific needs — for free.

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Ready to Get Started?

Book a free 30-minute demo and we'll walk you through the right solution for your business size and budget.

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