See how Malaysian companies across different industries have transformed their business communications — cutting costs, enabling remote work, and improving customer service — with AlienCloud PBX.
A consumer goods distributor with 5 branches across Klang Valley was paying RM800+/month in phone line rentals and RM0.35/min for inter-branch calls. They needed a unified system for all branches — without the cost of a new PBX at each location.
"We had no idea how much money we were wasting on inter-branch calls and separate phone line subscriptions. CloudPBX.my unified everything in two days and our phone bill dropped by 65% from month one."— Operations Director, Consumer Goods Distributor, Shah Alam
A financial services company with a growing customer service team had outgrown their basic phone system and needed call queuing, recording, and supervisor monitoring — but didn't want to invest in expensive on-premise call center software.
"We were quoted RM2,500/month by another provider for a call center system with the same features. CloudPBX.my gave us the same capabilities on SCALE-20 at RM199/month. The live wallboard alone has transformed how our team leader manages the floor."— Customer Service Manager, Financial Services Company, Kuala Lumpur
A Penang-based consulting firm had consultants working from client sites, from home, and occasionally from the office. Their old desk phone system meant staff regularly missed important client calls when away from their desks.
"Our consultants now have a professional business extension on their phone regardless of where they are. Clients always reach us on the first try, and we look far more professional than when staff were giving out personal mobile numbers."— Managing Director, Management Consulting Firm, Penang
"Setup was incredibly fast. CloudPBX.my had our system running the same day we signed up. Highly recommend for any SME looking to modernise their phone system."
"The call recording feature has been invaluable for our training. New agents can listen to real calls and learn from them. Support from CloudPBX.my is always responsive."
"We connected all three of our factories to one phone system. The free internal calls between sites alone save us over RM300 a month. The BizCloud app is a bonus."
Book a free demo and see exactly how AlienCloud PBX can solve your specific communication challenges — we'll tailor the demo to your industry and team size.