Keep your existing IP-PBX and gain the cost savings of cloud calling. Local Malaysian calls from RM0.08/min. Prepaid credits from RM50. Postpaid plans from RM70/month.
SIP Trunking (Session Initiation Protocol) replaces traditional PSTN telephone lines with internet-based voice channels. Instead of physical copper cables connecting your PBX to the telco, SIP trunks carry your calls over your existing broadband connection.
Your IP-PBX or SIP-compatible system connects directly to AlienVoIP's voice gateway in the cloud. When you dial an external number, AlienVoIP routes the call through its carrier-grade network and connects it to the destination — local, mobile, or international.
The result: dramatically lower call costs, instant number provisioning, and the flexibility to add or remove concurrent call channels without any hardware changes.
Contact us to create your AlienVoIP SIP trunk account. We verify your company details and activate the same day.
Receive your SIP username, password, registrar server address, codec settings, and recommended network configuration.
Enter the credentials into your IP-PBX (Asterisk, FreePBX, 3CX, Yeastar, etc.) or SIP-compatible IP phone. We provide setup guides.
Add AlienVoIP prepaid credit or activate your postpaid plan. Start making local, mobile, and international calls immediately.
Pay-as-you-go flexibility or predictable monthly billing — choose what suits your business best.
AlienTalk 100 (RM100+RM2 free) and AlienTalk 500 (RM500+RM15 free) also available. All prices subject to 8% SST.
AlienSave 250 (RM250/mo, ~3,200 min) also available. Min 12-month subscription. Free installation in Klang Valley, Penang & Johor. Subject to 8% SST.
A DID (Direct Inward Dialing) number lets you receive calls in another country as if you have a local office there. Perfect for businesses with regional clients or overseas branches.
Example: Register an Australian (+61) DID number. When your Australian clients call that local number, the call routes instantly to your team in Malaysia — at no cost to them.
RM70 × 6 months = RM420 per DID number. Receive international calls forwarded to your Malaysian number.
Tell us which country you need. We respond with the available numbers and registration requirements. Most DID numbers activate within 1–2 business days.
Contact our team to check availability for your preferred country and area code. We'll find the best match for your business.
Enquire About DID30-second billing blocks. Rates in MYR per minute (excl. SST).
| Destination | Mobile (RM/min) | Fixed Line (RM/min) |
|---|---|---|
| Malaysia | RM 0.10 | RM 0.08 |
| Singapore | RM 0.08 | RM 0.08 |
| Indonesia | RM 0.35 | RM 0.35 |
| Philippines | RM 0.55 | RM 0.55 |
| Thailand | RM 0.25 | RM 0.25 |
| China | RM 0.30 | RM 0.30 |
| USA | RM 0.15 | RM 0.15 |
| United Kingdom | RM 0.18 | RM 0.18 |
| Australia | RM 0.20 | RM 0.20 |
Branch-to-branch (AlienVoIP to AlienVoIP) calls: RM0.01 per 30-second block (prepaid) or FREE (postpaid). Contact us for full international rate list.
Compatible with Asterisk, FreePBX, 3CX, Yeastar, and any SIP-compliant system.
TLS/SRTP encryption, DDoS protection, and redundant carrier routing for maximum uptime.
Replace expensive ISDN/PSTN lines and slash call costs, especially for mobile and international calls.
Add or remove concurrent call channels in minutes — no hardware, no site visit needed.
Cloud-hosted infrastructure means zero on-site maintenance. Upgrades and patches handled by our team.
Malaysian-based support team available via WhatsApp, phone, and email during business hours.
AlienVoIP has been providing VoIP services to Malaysian businesses for over 17 years.
Regular feature releases including AI call analytics, WhatsApp integration, and new codec support.
Talk to our team about the right SIP trunk plan for your business. We'll review your current call volumes and recommend the most cost-effective solution.