Every business has different communication needs. Explore common deployment configurations — from simple single-office setups to complex multi-branch call center environments.
5–10 staff, one office location, basic call handling with IVR and mobile app
Best for: Small businesses, professional services, retail shops, and startups with 2–8 staff members.
3–5 branch offices, unified number, inter-branch free calls, centralised analytics
Best for: Retailers, distributors, clinics, service chains, and any business with multiple locations in Malaysia.
10–40 agents, mix of office and remote staff, live monitoring, call queuing
Best for: Customer service departments, sales teams, helpdesks, financial services, and any team that handles high inbound call volumes.
Keep existing Asterisk/3CX/Yeastar PBX, replace expensive ISDN lines with AlienVoIP SIP Trunks
Best for: Companies with an existing IP-PBX investment who want to reduce call costs without replacing their system.
Tell us about your business — team size, number of offices, and what's frustrating about your current phone system. We'll recommend the right AlienCloud plan and walk you through the exact configuration during a free demo call.
From SME starter to enterprise call center — we have the right configuration for your business. Talk to our team and get a custom setup recommendation at no cost.